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  • Having recently used your company's services I would like to say how knowledgable and friendly your staff were, when there was a problem with my order it was dealt with quickly and efficiently and completely to my satisfaction (not many companies...

    A.E Devon

Mailing List


Mainland Britain - Internet Orders

Delivery is free on orders placed on the internet over £49 (excl VAT).  For orders placed on the internet under £49 (excl VAT), a delivery charge of £5.00 (excl VAT) will be added at checkout.

The carriage charge of £5.00 (excl VAT) is included on the order until the £49 (excl VAT) total is hit - whereby the Free Delivery text is seen in the delivery cost. 


Mainland Britain - Telephone Orders

Orders placed by telephone over £85.00 (excl VAT), delivery will be free of charge.  For orders placed by telephone under £85.00 (excl VAT) a delivery charge of £5.00 (excl VAT) will be added.


Republic of Ireland & Northern Ireland 

Orders placed over £100.00 (excl VAT), will be sent free of charge. For orders placed under £100.00 (excl VAT), a shipping charge of £12.50 (excl VAT) will be added.

Scottish Highlands & Islands

These orders will incur a charge of £17.50 (excl VAT)

Channel Islands and Isle of Man

These orders will incur a charge of £35.00 (excl VAT)


Rest of the World

A shipping charge will be payable for all orders placed; but not charged at checkout. Instead, we will calculate your shipping charge and contact you to arrange separate payment.

General Notes

All orders received before 3pm will be dispatched for delivery the next working day (Monday to Friday, 9-5.30pm). WHILST WE ENDEAVOUR TO DELIVER NEXT DAY, THIS SERVICE CANNOT BE GUARANTEED. For customers outside mainland Britain, we will dispatch your delivery once payment of any additional shipping charges has been finalised.


Small and low cost items will be sent out in the post 1st class - delivery can take up to 3 days.


For special deliveries a surcharge of £6.90 for a before noon service and £11.40 for a before 10am service will incur.


Please note that flammable goods cannot be exported.
Saturday delivery is subject to an £18 surcharge. Please contact us if you require this service.

Please ensure that the number of boxes/pallets received correspond to our courier delivery note, as discrepancies of this nature cannot be rectified later. Any discrepancy must be notified within 24 hours of receipt of order.


Incorrectly Supplied Items

We will accept items back for credit which have been incorrectly supplied, provided that: -
a) We are notified in writing or by telephone within 2 days of delivery that they were incorrectly supplied.
b) They are unmarked and have not been worn.
c) They have not been adapted.
d) They are returned in the original packaging in a clean, re-saleable condition.
e) The Delivery Note or Official Order Number are quoted.